Are you experiencing QuickBooks uncertainty as it quits unexpectedly? This can be very frustrating to you, especially when it happens while performing an essential task, and without saving anything, the software shuts down. 

QuickBooks not responding issue can be encountered without any warning message, but if you get any error message, it would be like “A problem caused the program to stop working correctly, or Windows is checking for a solution to the problem.” there are a plethora of reasons triggering this issue that have been briefly explained in the next sections of the blog. Get along with this guide to completely understand the error, its causes, and the solutions. The following is the message you encounter when this error arises:

If the QuickBooks not responding issue surrounds you and you are searching for a permanent solution to escape from this, then this guide is for you. If you don’t want to do it yourself, call 1.855.738.2784 and connect with pro advisors immediately.

Exploring the Source of the Problem Behind QuickBooks not Responding

There are certain reasons triggering this issue; some of them are mentioned here:

1. QuickBooks may stop working due to a damaged or missing QBWuser.ini file.
2. It happens when you store the program files on a faulty hard drive.
3. This is also triggered by a very long file name.
4. The issue can also occur when the system doesn’t meet the minimum system requirements of the program.
5. QuickBooks may stop working due to a malicious Program.
6. It happens when other installed applications conflict with QuickBooks.
7. You got into this issue because of the damaged Windows Operating system files.
8. This could further get triggered due to the program files, or this can also arise due to improper QuickBooks installation.
9. QuickBooks update stuck due to the firewall or anti-virus restrictions.

Fixes You Can Try When QuickBooks Is Not Responding

You have already learnt what the reasons are behind QuickBooks not responding. This is the time to get along with the methods that can fix this issue.

Solution 1: Run the QuickBooks Diagnostic Tool

1. Download QuickBooks Tool Hub.
2. Save the file.
3. Double-click the QuickBooksToolHub.exe file.
4. Let it install.
5. Navigate the screen guidelines.
6. Agree to the terms and conditions.
7. Close each running application.
8. Double-click the QuickBooks Tool Hub icon.
9. Click the Program Installation tab.
10. Select QuickBooks Install Diagnostic Tool.
11. Wait for around 25 minutes.
12. When the fixing process is done.
13. Restart your Windows. 
14. Open QuickBooks again.

Solution 2: Scan and Repair the Hard Disk

1. Press Win+E and open Windows File Manager.
2. Right-click the C drive.
3. Go to the Tools tab.
4. Choose Properties.
5. Click Check now.
6. Tapping the Automatically fix file system errors and Scan for and attempt recovery of bad sectors checkboxes needs to be done.
7. Click Start.
8. Let it complete and wait.

What You Should Remember

In the end, it is quite visible that QuickBooks not responding because of certain reasons that have been clearly mentioned above. We hope the given methods are enough to help you. If the methods are not proven effective, you must consult an expert.

You can also read: QuickBooks Multi-User Mode Not Working, How to Fix it?

FAQs

What can I do if my QuickBooks starts freezing?

1. Choose Quick Fix My Program.
2. Open the QuickBooks Tool Hub.
3. Click Program Problems.
4. Tap the QuickBooks Program Diagnostic Tool. Give it around 20 minutes to run.
5. After it is done, restart your computer.
6. Open QuickBooks again.

How can I clear QuickBooks’ cache?

1. Open Chrome.
2.  Tap the ⋮ icon.
3. Select Settings.
4. Click Privacy and security.
5. Choose Cookies and other site data.
6. Pick See all cookies and site data.
7. Type intuit.
8. Choose Remove all shown.
9. Restart Google Chrome.